About us

Recovering value from distressed credit, methodically

VIVA SPA exists to resolve non-performing loans and distressed receivables — restoring value to creditors, fairness to debtors, and clarity to a process that too often lacks both.

Historic Italian town square with porticoed buildings and a clock tower
Our mission

Resolve distressed credit with discipline and fairness

Non-performing loans are a fact of financial life. When loans go bad, the question isn't whether they'll be resolved — it's how. Resolution can be opaque, aggressive, and destructive of value. Or it can be disciplined, transparent, and fair to all parties. We chose the second path.

Our mission is to acquire, manage, and resolve distressed credit portfolios in a way that maximises recovery for creditors while treating debtors with respect and operating fully within the regulatory framework. We believe that fair treatment and strong recovery results aren't in tension — they're complementary. Files handled professionally recover better.

Headquartered in Castelfranco Veneto, we work with originators, investors, and partners across Italy — bringing specialist expertise to a segment that rewards depth over breadth.

What we stand for

Our values

Five commitments that shape how we work with every portfolio, on every file.

Discipline

Rigorous analysis before acquisition. Methodical execution after. No shortcuts, no guesswork — every decision grounded in data and realistic recovery projections.

Fairness

Debtors deserve professional, respectful treatment. We pursue consensual solutions wherever viable and treat every interaction with dignity — because fair handling produces better outcomes.

Compliance

Every recovery action sits within the regulatory framework — consumer protection, data privacy, and due process. Compliance is the floor, not the ceiling, of how we operate.

Transparency

Creditors and partners receive clear, regular reporting on portfolio performance. No opaque metrics, no selective disclosure — just an honest picture of progress and projections.

Our journey

How we got here

Foundation

VIVA SPA was established in Castelfranco Veneto with a clear focus: receivables management and the resolution of distressed credit. The founders brought together experience in credit analysis, portfolio management, and recovery — the three disciplines required to do this work well.

Building the recovery framework

We developed our internal framework for portfolio assessment, debtor engagement, and recovery execution — combining rigorous analysis with fair, compliant processes. The goal: recover maximum value without compromising on how that recovery is achieved.

Expanding servicing capabilities

Beyond acquisition and recovery, we built full servicing capacity — payment processing, account administration, debtor correspondence, and regulatory reporting — so that every portfolio is managed end-to-end to the same professional standard.

Restructuring as a core competence

We formalised our restructuring practice — assessing every distressed file for consensual resolution potential before pursuing enforcement. In many cases, a restructured plan recovers more than a forced sale and preserves the debtor's ability to continue operating.

Today

We continue to acquire, manage, and resolve non-performing and distressed credit portfolios — working with originators and investors across Italy, and treating every file with the discipline and fairness that sustainable recovery demands.

Let's talk about your portfolio

Whether you're disposing of receivables or evaluating a distressed credit investment, we'd welcome the conversation.

Contact us